Where can I see and try your garments?
We have a few selected retailers that carry our brand throughout Norway. See our Retailer list to see all stores.
Where can I find my order status?
Once you have purchased your item at swimclub.no, you will receive an order confirmation on the email you have registered. When the item is packed and shipped from stock, you will receive a new email, including your tracking number if you have selected shipment with tracking.
More than 24 hours have passed and I still haven’t received an order confirmation on email?
Please check if order confirmation has ended up in your spam folder. If you haven’t received an email please contact us at firstname.lastname@example.org
Can I cancel my order?
Once an order has been confirmed, it is processed automatically and can unfortunately not be cancelled. The package can be returned as indicated in our Shipping and Return pages.
Can I return something that didn’t fit?
Yes, but you must cover shipment cost yourself. Read more about shipment and returns on the Returns page.
Why did you charge me twice even though I placed only one order?
Swim Club guarantees that your credit card will be charged only once for the amount of order. If the amount is shown twice on your statement; the first entry corresponds to the payment authorization request that is made when you place the order; the second confirms the actual charge. Don’t hesitate to get in touch if you believe there is something wrong with the withdrawal.
What are the benefits of joining your club and receiving your newsletter?
When you join our newsletter you will access exclusive features, and get early access to some collection drops.
How can I unsubscribe from your newsletter?
If you no longer wish to receive our newsletter, click the unsubscribe link found at the bottom if each newsletter. You might receive more newsletters before our system processes your request.
What is Swim Clubs approach to environmental sustainability?
Minimizing our impact throughout our business operations is an ongoing journey we are committed to. Our goal is to grow Swim Club in a sustainable way – growing without harming people and our planet.
What is Swim Clubs approach to fair production?
Swim Club works with a small number of carefully selected suppliers in order to secure a fair production and quality in every step of the manufacturing chain. All partners and suppliers are required to comply with Swim Clubs Code of Conduct. Factories are inspected by BSCI (Business Social Compliance Initiative), in order to evaluate the processes and working conditions of the organization, and make sure it adheres to the principles of the BSCI code of conduct. Please send a mail to email@example.com if you would like to view the BSCI-reports.
What is Swim Clubs approach to transparency?
At Swim Club we seek transparency throughout the supply chain. The aim is to reach full traceability for every single piece produced, from raw material to finished product.
What is Swim Clubs approach to environmental sustainability?
We consider the climate crises to be one of the biggest threats to humankind and find it crucial to drive pollution down in the fashion industry. The fashion industry is a massive polluter, and we are committed to consider our environmental footprint when designing and producing collections.
What is Swim Clubs strategy around materials?
Our strategy is to source materials that are considered more sustainable. We choose natural fibers firstly, and if we are to use any oil-based materials like nylon, polyamide, polyester, etc, we always use a recycled material option for our collection. The only exception is if we use deadstock / leftover fabric.
How do I best care for my Swim Club pieces?
Washing less is better for the environment, but often also for your product. Not only will less washing save water but your clothes may last longer. Also, make sure to skip the tumble dryer. It is more sustainable to air dry your clothes. When your machine wash anything made from synthetics (even recycled synthetics), the fabric lets go of a lot of micro plastic which contributes to pollution. Make sure to use a wash bag, or to wash by hand.
What should I do with Swim Club pieces I no longer use?
We would love if you sold your piece at TISE, Finn.no, Fretex, UFF or another vintage retailer. If you do not wish to sell your garment, we would love to take it back, in order to resell or gift it for you.
Why do we offset our unavoidable emissions via CHOOOSE?
The world urgently needs action on climate change. Organizations worldwide, including the United Nations, are promoting the need to transition to a climate-neutral society. Time is critical, and the more climate positive actions we can take now, the better.
That goes for individuals and companies alike; we all need to address our unavoidable emissions. By changing our habits and buying environmentally friendly products, we can help to minimize our carbon footprint. Yet we can't erase it entirely; even streaming music or charging our phones comes with a carbon cost. That's where carbon offsetting comes in. It's an effective way of addressing those emissions you simply can't avoid or reduce right now.
Where does the offset contribution go?
When an organization decides to offset, it pays to support a project that reduces, avoids, or captures an amount of greenhouse gas (GHG) emissions equivalent to its carbon footprint. The funds are used to purchase and then retire third-party verified offsets associated with that project.
The carbon offsets made available on the platform are Voluntary Emission Reduction (VER) units, which are certified by various credible and internationally recognised carbon certification standards such as the VCS, the Gold Standard, American Carbon Registry, and Climate Action Reserve, as well as Certified Emissions Reduction (CER) units certified by the United Nations. The offset price paid is the total cost to deliver the carbon offset.
How are the climate projects sourced and selected?
CHOOOSE has developed a database of approximately 9,000 projects from a broad range and types of technology across multiple credible carbon certification standards and suppliers.
Two main factors often drive the sourcing and selection of projects: (1) corporate-specific requirements regarding compliance, geographic, technological, certification, or co-benefits criteria; and (2) CHOOOSE's interests in promoting and accelerating only the highest-efficacy projects to the general market.
When screening projects, CHOOOSE carbon team first reviews the projects' documentation for inconsistencies and preliminary risks that can be identified in the project certification documentation and/or publicly available information. It then passes projects through its proprietary tools to respectively assess the multiple risks a project may face (e.g., reputational, financial, legal and technical) and the impact a project generates. Relying on publicly available monitoring reports and project developers' updates, CHOOOSE monitors the ongoing performance of projects and adjusts its offering accordingly.
How do you guarantee the CO2 impact of the projects?
All the projects must document the reduction of greenhouse gas emissions. This is done by monitoring the amount of clean energy produced, trees planted, gas captured from landfills, energy saved, etc. They also all adhere to frameworks designed by the United Nations, and all monitoring and documentation processes are recorded. Any additional social and environmental impacts must also be reported.
All this data is compiled into monitoring reports that get audited. These audits are combined with site visits. The reports are sent to a certification organisation that issues carbon credits. It's these credits that are sold to businesses or individuals.
At CHOOOSE, they closely monitor our projects to ensure quality standards continue to be met over time.
Carbon offsetting relies on strict guidelines given by the United Nations, with carbon credits being shown on public registries. When you offset your carbon emissions, the carbon credits are retired and documented in the registry as such, making it impossible to use the same credit twice. The public registries are also your guarantee that carbon has been offset.